RETurns & Refunds
As you will see from our Terms and Conditions, all our sundials are custom-made for each new location and customer, and we ask customers to "sign off" the pdf picture of the engraving on their sundial.
We only accept returns if the engraving on the sundial is not in accordance with the pdf you have signed; in this case, we would give you a full refund, including the deposit, when the defective dial has been returned to us.
We do not accept returns, or give refunds, in any other case. You will understand that the sundial has been made especially for your location and to your engraving requirements, so there is not possibility of selling it to anyone else.